At Vendlyz, we want your checkout experience to be smooth and secure. This page explains what payment methods we accept, how your payment is processed, and what happens behind the scenes when you place an order.
What We Accept
We currently accept the following payment methods:
Credit and debit cards β Visa, Mastercard, American Express, and Discover (processed through Stripe). PayPal β including PayPal balance, linked bank accounts, and cards saved in your PayPal wallet.
All transactions are processed in United States Dollars (USD). If you are paying with a card issued in another currency, your bank may apply its own conversion rate and fees β that is between you and your financial institution.
When You Are Charged
Your payment is authorized and charged at the time you place your order. We do not hold or delay charges. If an item in your order becomes unavailable after purchase, we will issue a refund for that item to your original payment method.
No order will be prepared or shipped until full payment has been successfully processed.
Pricing
All prices displayed on vendlyz.com are listed in USD. Prices may change from time to time without prior notice, but any changes will not affect orders that have already been confirmed.
Applicable sales tax is calculated and shown at checkout before you finalize your purchase. The tax amount is based on your shipping address and local regulations. What you see at checkout is what you pay β no hidden fees, no surprise charges.
Payment Security
Your financial information is important to us, and we take its protection seriously. Here is how we handle it:
Stripe, our payment processor, is PCI DSS Level 1 certified β the highest standard of security in the payments industry. Your card details are encrypted and sent directly to Stripe. We never see, store, or have access to your full card number.
PayPal transactions are handled entirely within PayPal’s secure environment. Your financial details are never shared with us during the process.
Our website uses SSL encryption across all pages, meaning your connection to vendlyz.com is always secure during browsing and checkout.
Billing Information
Please make sure your billing details β name, address, and card information β are accurate when you check out. If there is a mismatch between your billing information and what your bank has on file, the transaction may be declined. We are not able to manually override declined payments. If this happens, double-check your details or try a different payment method.
Failed or Declined Payments
If your payment does not go through, your order will not be placed. Common reasons include insufficient funds, incorrect card details, an expired card, or a temporary hold from your bank. We suggest:
Verifying your card information and trying again. Contacting your bank to confirm there are no restrictions. Using an alternative payment method such as PayPal.
If the issue continues, feel free to reach out to us and we will do our best to help you troubleshoot.
Fraud Prevention
To protect our customers and our business, we review orders for signs of unauthorized activity. If something looks unusual β for example, a billing address that does not match the card on file, or multiple failed payment attempts β we may reach out to verify the order before processing it. In rare cases, we may cancel an order if we are unable to confirm its legitimacy. If this happens, you will be notified by email and any charge will be fully refunded.
Refunds
When a refund is approved (whether from a return, cancellation, or order issue), it is sent back to your original payment method. Refunds typically take 3 to 5 business days on our end. Depending on your bank or PayPal, it may take a few additional days for the amount to reflect in your account.
For full details on our return and refund process, please visit our Refund and Returns Policy.
Contact Us
If you run into any trouble during checkout or have questions about a payment, do not hesitate to reach out.
Website: VendlyzΒ is owned and operated byΒ Vigorish LLC
Address:Β 1844 N Alvarado Street Los Angeles, CA 90026, United States
Email:Β contact@vendlyz.com
Phone:Β +1 (323) 412-8362
Business Hours:Β Our customer support team is available Monday through Friday, fromΒ 8:00 AM to 6:00 PM Pacific Time (PT), ready to assist you promptly with any inquiries.
Response Time:Β We aim to respond to all customer inquiriesΒ within 1 Business day, ensuring you receive timely, reliable, and professional assistance.