Vendlyz (“we,” “us,” or “our”) is owned and operated by Vigorish LLC. We operate the website vendlyz.com (the “Site”), an independent online bookstore offering physical books shipped within the United States. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and what choices you have. We believe in being straightforward about these things β no fine print tricks, no confusing legal talk.
Our business is based in Los Angeles, California, and we are committed to complying with applicable privacy laws, including the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA).
If you have questions after reading this page, you can always reach us at contact@vendlyz.com.
Information You Provide to Us
When you browse our Site, place an order, create an account, sign up for emails, or contact our support team, you may share certain information with us. This includes:
Contact details β your name, email address, phone number, and shipping or billing address. Order information β the items you purchase, order history, and any special instructions. Payment information β your credit or debit card number, PayPal account, or other payment details. This data is handled directly by our payment processors (Stripe and PayPal) and is never stored on our servers. Account information β if you create an account, your username and password. Communications β any messages, feedback, or inquiries you send us through email or our contact form.
Information Collected Automatically
When you visit vendlyz.com, certain technical data is collected automatically. This helps us understand how people use our Site and where we can improve. This includes:
Device and browser information β such as your device type, operating system, browser version, and screen resolution. Usage data β pages you visit, time spent on each page, links you click, and how you found our Site. Network information β your IP address, general geographic location (city or region level), and internet service provider.
Cookies and Tracking Technologies
Our Site uses cookies β small text files stored on your device by your browser. They help us remember your preferences, keep items in your shopping cart, and understand traffic patterns.
We use essential cookies that are necessary for the Site to function properly, such as cart and checkout operations. We also use analytics cookies that help us learn how visitors interact with our Site so we can make it better.
You can adjust your browser settings to block or delete cookies at any time. Keep in mind that disabling certain cookies may affect the functionality of our Site, including the checkout process.
We honor Global Privacy Control (GPC) signals. If your browser sends a GPC signal, we will treat it as a valid opt-out request for the sale or sharing of your personal information.
How We Use Your Information
We use the information we collect for the following purposes:
To process and fulfill your orders β including payment, packaging, and shipping. To communicate with you β order confirmations, shipping updates, and responses to your questions. To maintain and improve the Site β analyzing usage patterns, fixing technical issues, and improving navigation. To prevent fraud β reviewing orders for signs of unauthorized activity to protect both you and our business. To comply with legal obligations β meeting tax, accounting, and regulatory requirements. To send occasional updates β if you sign up for our mailing list, we may send you information about new titles or store updates. You can unsubscribe at any time by clicking the link at the bottom of any email.
We do not use your personal information for automated decision-making or profiling that produces legal effects concerning you.
How We Protect Your Information
We take reasonable steps to safeguard your personal information against unauthorized access, alteration, or loss. Our Site uses SSL encryption across all pages, meaning your connection is secure when you browse, log in, or check out.
Payment transactions are processed through Stripe (PCI DSS Level 1 certified) and PayPal, both of which maintain their own rigorous security standards. We never see, store, or have access to your full card number.
While no method of transmission over the internet is completely secure, we make every reasonable effort to protect your data.
Who We Share Your Information With
We do not sell your personal information. We do not rent it. We do not trade it.
We may share your information in limited circumstances with the following types of third parties:
Payment processors β Stripe and PayPal process your payment securely on our behalf. Shipping and fulfillment partners β our distribution partners receive your shipping address and order details to deliver your books. Analytics providers β we may use tools such as Google Analytics to understand Site traffic and usage patterns. These tools collect anonymized or aggregated data. Legal authorities β if required by law, court order, or government regulation, we may disclose information to comply with legal obligations. Business transfers β in the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity. We would notify you before your data becomes subject to a different privacy policy.
All third-party service providers we work with are required to handle your data securely and only for the purposes we specify.
Data Retention
We keep your personal information only as long as we need it for the purposes described in this policy.
Order and transaction records β retained for up to 5 years for tax, accounting, and legal compliance purposes. Account information β retained as long as your account is active. If you request account deletion, we will remove your data within 30 days, except where retention is required by law. Communication records β customer support emails and inquiries are retained for up to 2 years. Analytics data β aggregated, non-identifying usage data may be retained indefinitely for Site improvement purposes.
If you would like us to delete your data sooner, contact us and we will take care of it, subject to any legal requirements to retain certain records.
Your Privacy Rights
Depending on where you live, you may have specific rights regarding your personal information.
If you are a California resident, the CCPA/CPRA provides you with the following rights:
Right to know β you can request details about the categories and specific pieces of personal information we have collected, where it came from, why we collected it, and who we shared it with. Right to delete β you can ask us to delete your personal information, subject to certain legal exceptions. Right to correct β you can request that we fix inaccurate personal information. Right to opt out β you can direct us not to sell or share your personal information. We do not sell your data, but you can still exercise this right. Visit our Do Not Sell My Personal Information page for details. Right to limit use of sensitive personal information β you can request that we limit how we use sensitive data to only what is necessary to provide our services. Right to non-discrimination β we will not treat you differently for exercising any of these rights. You will receive the same service and pricing regardless.
To make a request, email us at contact@vendlyz.com with the subject line “Privacy Rights Request.” We may need to verify your identity before processing your request. We will respond within 45 days, as required by law. If we need additional time, we will let you know.
You may also authorize someone else to submit a request on your behalf by providing written permission.
Children’s Privacy
Vendlyz is not directed at children under the age of 16, and we do not knowingly collect personal information from minors. If we become aware that a child under 16 has provided us with personal data, we will promptly delete it. If you believe a minor has submitted information to us, please contact us immediately at contact@vendlyz.com.
Third-Party Links
Our Site may contain links to other websites that we do not operate β for example, publisher pages, social media platforms, or external review sites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before sharing any personal information.
International Users
Vendlyz operates from the United States and our services are intended for customers within the U.S. If you access our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country. By using our Site, you consent to this transfer.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will revise the “Last updated” date at the top of this page. We encourage you to review this page periodically. Continued use of the Site after changes are posted constitutes your acceptance of the updated policy.
For significant changes that materially affect how we handle your personal information, we will make reasonable efforts to notify you β such as posting a notice on our homepage or sending an email.
Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your privacy rights, please contact us.
Website: VendlyzΒ is owned and operated byΒ Vigorish LLC
Address:Β 1844 N Alvarado Street Los Angeles, CA 90026, United States
Email:Β contact@vendlyz.com
Phone:Β +1 (323) 412-8362
Business Hours:Β Our customer support team is available Monday through Friday, fromΒ 8:00 AM to 6:00 PM Pacific Time (PT), ready to assist you promptly with any inquiries.
Response Time:Β We aim to respond to all customer inquiriesΒ within 1 Business day, ensuring you receive timely, reliable, and professional assistance.